Refund Policy for Dr. Gopal's Skin Care

Effective Date: 18 Oct, 2023

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At Dr. Gopal's Skin Care, we strive to provide high-quality services to our valued clients. However, we understand that there may be circumstances where a refund is requested. This Refund Policy outlines our procedures for handling refund requests.

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1. Refund Eligibility

Refunds may be considered under the following circumstances:

- Cancellation of Services: If you decide to cancel a scheduled service/appointment, you may be eligible for a refund, subject to the terms outlined below.

- Unavailability of Services: In rare cases where we are unable to fulfill a scheduled service, you will be eligible for a refund.

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2. Refund Process

To request a refund, please follow these steps:

- Contact Us: Reach out to us at 9441963247 to initiate the refund process. Please provide your name, contact details, and the reason for the refund request.

- Verification: Our team will review your request and may ask for additional information to verify your eligibility for a refund.

- Approval or Denial: We will notify you of the approval or denial of your refund request within 7 business days.

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3. Approved Refunds

If your refund request is approved, the following conditions apply:

- Method of Refund: Refunds will be processed using the same method of payment used for the original transaction.

- Refund Amount: The refund amount may be subject to deductions for any applicable processing fees or charges.

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4. Non-Eligibility for Refunds

Refunds will not be issued under the following circumstances:

- No-Show: If you fail to show up for a scheduled appointment without prior cancellation, you will not be eligible for a refund.

- Partial Use of Services: If you have partially utilized our services, a partial refund may not be granted.

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5. Contact Us

If you have any questions or concerns regarding our refund policy, please contact us at: Phone: 9441963247

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